As the Director of First Impressions, Tracy plays a pivotal role in bringing the highestclass of services to clients. With 20 years of experience in customer service, she is sure to create a long-lasting positive impression and build strong relationships for our clients. Tracy has an affectionate and enthusiastic attitude that will put a smile on anyone’s face who walks through our doors!
Tracy was born in Hazard, Kentucky but moved to Kingsport at an early age. Growing up, instead of wanting to be a teacher or doctor like most kids, she wanted to be the San Diego chicken mascot. After attending East Tennessee State University, she worked in retail and property management where she found her niche; working with people and making them happy became her passion and drive. Then in 1998, she became a travel consultant at Eastman Chemical where servicingclients let her light shine.
Tracy’s son, Drew, has recently finished serving five years as a United States Marineand he is now back in the Tri-Cities area pursuing a college degree in finance at EastTennessee State University. She accredits all her blessings to God as Tracy’s faith is extremely important and always strives to see the bright side of life and the goodness in others.
Tracy is a Parrothead (Jimmy Buffett fan), loves UK basketball, camping and spending time with her special friends and family.